Orders will ship within 48 business hours of payment except during Flash Sales and new product releases when shipping times may be delayed due to a high volume of orders. If you have any questions, please contact our Customer Care team at firstname.lastname@example.org
A customer may only cancel their order prior to their order being fulfilled. Customers may cancel their order for any reason prior to their order being fulfilled. To cancel an order prior to fulfillment, please send our customer support team an email at email@example.com
Returns & Refunds
By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with our products, you may request a refund of the full purchase price minus shipping costs within 30 days of the product received date. Customer is responsible for return shipping and no refunds are considered after the 30-day time frame. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
To initiate a return, please send our customer support team an email at firstname.lastname@example.org with the subject “Return Request” and we’ll send you an address to send the products back to.
DAMAGE DUE TO FREIGHT OR SHIPPING
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.